Privacy policy
At Prime Design, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website or services.
1. Who we are
Prime Design is a design subscription agency helping startups move faster with high-quality design.
Our website address is: https://www.prime-design.co
2. What information we collect
When you visit our website, book a call, or become a client, we may collect:
Personal information: name, email, company name, job title, and phone number
Billing information: for processing payments securely
Project information: design briefs, files, feedback
Usage data: analytics on how you interact with our website (via cookies or tracking tools)
3. How we use your information
We use the information we collect to:
Provide and improve our design services
Communicate with you about your projects, subscriptions, and updates
Respond to inquiries or support requests
Send invoices and process payments
Understand how people use our website so we can improve it
We do not sell, rent, or share your information with third parties for marketing purposes.
4. Cookies & analytics
We may use cookies or similar tools (like Google Analytics or Hotjar) to:
Monitor website performance
Understand how users navigate our site
Improve usability and experience
You can disable cookies in your browser settings at any time.
5. Data sharing
We only share your data with trusted third parties when necessary, such as:
Payment processors (e.g., Stripe)
Scheduling tools (e.g., Calendly, Cal.com)
Project management or communication platforms (e.g., Trello, Slack)
All third-party tools we use comply with industry-standard privacy and security protocols.
6. How we protect your data
We take data security seriously and use modern tools and safeguards to protect your information, including:
Secure servers and encrypted storage
Limited access to client data within our team
Regular audits and account hygiene
7. Your rights
You have the right to:
Request access to your data
Ask us to correct or delete your data
Withdraw consent or unsubscribe from emails
To make a request, email us at 📩 info@prime-design.co
8. Children’s privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal data from anyone under that age.
9. Policy updates
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised “Last Updated” date.
10. Contact us
If you have any questions about this Privacy Policy or how your information is handled, contact us at:
We’re here to build great things - let’s keep it collaborative, clear, and hassle-free.